Social media plays a central role in building the image of an organisation, company or brand. It shapes how audiences perceive you, carries the voice of your leaders, fuels brand awareness and, in times of crisis, acts as a decisive echo chamber.
Social media: a driver of reputation and influence
We are committed to working with you to define your platform for expression, develop your key messages and turn them into native content designed for each platform and each audience (LinkedIn, X, Instagram, TikTok, YouTube, Facebook, Reddit, etc.). With an international outlook and consultants and directors who are experts across a wide range of sectors (industry, technology, health, energy, finance, services, education, tourism, NGOs, etc.), we craft editorial and creative programmes that give your brand a voice and build connections with your communities.
Our work supports your positioning and growth, and aims to help you gain influence and impact with all your stakeholders. Our mission is to turn your social presence into positive, consistent and engaging communications that enhance your reputation.
What guides us:
- Supporting, advising and challenging you – in short, being your partner in making social media a strategic asset for your organisation.
- Helping you address your image, reputation and transformation issues, whether organisational or digital, CSR, employer branding, thought leadership, etc.
- Building strong, engaged communities by creating genuine platforms for expression through trust, information and emotion.
- Liaising effectively with all your influence initiatives: media relations, marketing, advertising, influencer marketing, public affairs, internal communications, etc.
Our approach:
- Define and editorialise your communications through a tailor-made content strategy, adapted to each platform and audience, aimed at reaching your various stakeholders.
- Act within the framework of a comprehensive and ongoing action plan built in structured stages and combining organic and paid, tailored to your challenges and visibility with a view to achieving impact.
Services included in the offer
Consulting
- In-depth analysis of your positioning and social presence (account audit, competitive benchmark, audience and conversation analysis)
- Development of a tailor-made social media strategy: priority platforms, editorial line, brand tone of voice, content plan
- Monitoring trends, formats and conversations in your sector, identifying opportunities to speak out and promising topics
- Drafting talking points, editorial charters and social media guidelines
- Organising social media training and supporting leaders in their communications (personal branding, thought leadership)
- Day-to-day support and strategic advice
- Management of international, multilingual social media programmes
Creation of tools and content
- Design and production of native content: posts, videos, motion design, GIFs, carousels, stories, short-form formats
- Development of editorial calendars and content pillars for each platform
- Art direction and roll-out of a consistent visual identity across all networks
- Mapping of communities, influencers and opinion leaders to engage
Operational management
- Community management and day-to-day community engagement (publishing, moderation, engagement, responding to comments)
- Management of paid campaigns (social ads) and influencer marketing programmes
- Managing relationships with content creators and influencers
- Real-time monitoring of trends, recurring topics and newsjacking opportunities
Reporting and outlook
- Ongoing monitoring and moderation, handling of sensitive issues and weak signals
- Production of activity reports with KPI monitoring (quantitative and qualitative analysis: reach, engagement, sentiment, community growth) and outlook