Health

About

NSI supports healthcare players (pharma, biotech, medtech, care providers) with their strategic communications, media relations and public affairs, in France, Europe and worldwide.

NSI supports healthcare players — pharmaceutical companies, biotechs, medtechs, medical device makers, care providers and e-health players — in designing and deploying their strategic communications, in France, Europe and around the world. NSI builds tailor-made programmes that combine scientific rigour, regulatory compliance and clarity, to serve trust and your reputation.

Health communications: a matter of trust and credibility

The healthcare sector operates in a demanding environment: a strict regulatory framework, high expectations from patients and professionals, sensitive topics and constant scrutiny from media and authorities. Every statement engages the organisation’s scientific credibility and responsibility.

We help healthcare players deliver clear, precise and responsible messaging to all their stakeholders: healthcare professionals, patients and associations, authorities and institutions, investors and media. Our teams master the sector’s codes and ethical constraints.

Our work puts communications at the service of access, education and reputation, showcasing medical innovation while anticipating controversies and sensitive situations.

What guides us

  • Being your partner in making communications a strategic lever for your access, image and trust challenges.
  • Reconciling scientific rigour, regulatory compliance and message clarity for all your audiences.
  • Building lasting relationships with healthcare professionals, patients, authorities and media.
  • Anticipating and managing sensitive issues (vigilance, recalls, controversies) to protect your reputation.

Our approach

  • Define a tailor-made communications strategy, adapted to your audiences (professionals, patients, institutions) and to the sector’s constraints.
  • Act within a comprehensive, ongoing programme combining media relations, public affairs, corporate communications and crisis management, with a view to impact.

Services included in the offer

Consulting

  • Analysis of your environment, stakeholders and reputation (audit, mapping, scientific and media monitoring)
  • Definition of the communications strategy and key messages, compliant with the regulatory framework
  • Support for leaders and experts (media, public speaking, scientific thought leadership)
  • Public affairs and market-access advice

Creation of tools and content

  • Development of talking points, press kits and science-communication materials
  • Production of educational and corporate content (print, digital, video, social media)
  • Design of advocacy and awareness programmes

Operational management

  • Health media relations, consumer and specialist
  • Organisation of events, conferences and relations with key opinion leaders (KOLs)
  • Crisis management and sensitive communications (product recalls, vigilance, controversies)

Reporting and outlook

  • Ongoing reputation monitoring
  • Activity reports with KPI monitoring (visibility, tone, share of voice) and outlook
Chief Executive Officer
NSI
Managing Director, ESL France
NSI
Associate Director
Antidox

Everything you need to know about our NSI support

What is health communications at NSI?

Health communications at NSI means designing and deploying the strategic communications of healthcare players — pharma, biotech, medtech, care providers, e-health — in France, Europe and around the world. NSI combines scientific rigour, regulatory compliance and clarity to strengthen trust and reputation.

Which healthcare players does NSI support?

NSI supports pharmaceutical companies, biotechs and medtechs, medical device makers, care providers, health insurers and e-health players. Each programme is tailored to the type of organisation, its audiences and its markets.

How does NSI reconcile communications with healthcare regulation?

NSI designs messaging compliant with the sector’s regulatory and ethical framework (medical information, advertising rules, transparency). Our teams turn complex scientific topics into clear, responsible messages without compromising compliance.

How does NSI handle a crisis in the healthcare sector?

In a crisis (product recall, vigilance alert, controversy), NSI provides continuous monitoring, defines the messaging, coordinates communications and manages media relations to limit reputational impact and protect trust.

Does NSI also handle healthcare public affairs?

Yes. NSI supports healthcare players on market-access issues and dialogue with authorities and institutions, combining strategic communications, advocacy and public affairs.